Keny White

—JS Developer

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Popular Courses

February 23, 2023 LIVE Webinar: Wait a Minute, Mr. Postman

Wait a Minute, Mr. Postman

February 23, 2023 at 1pm ET (12pm CT | 11am MT | 10am PT)


To mail or not to mail? That is the question when it comes to biological indicator (BI) testing in many clinical settings around the country — physician offices, dental clinics, and veterinary services. What is the best option for sterilization monitoring for your facility? What are the pros and cons of mail-in BI testing versus on-site incubation and monitoring? This presentation will address these questions and provide insight for clinic managers and technicians to make informed decisions regarding this critical aspect of quality management.




  • Discuss the purpose & function of biological indicator monitoring for steam sterilization.
  • Compare the processes of mail-in biological indicator monitoring and on-site incubation and monitoring.
  • Describe the key quality management considerations in favor of on-site incubation.
  • Provide insights to hardwire training, competence, and compliance regarding your biological monitoring process.

This course is approved to receive 1.0 CE from CBSPD and HSPA.

LIVE Webinar: On Your Marks

On Your Marks The Ultimate Guide to Onboarding SPD Techs and Leaders

The Ultimate Guide to Onboarding SPD Techs and Leaders


Staff turnover and new employee orientation are constant challenges to Sterile Processing Departments. Whether a new employee is experienced or new to the field, there is always new material to learn in Sterile Processing. With the growing complexity of medical devices and department processes, a department’s onboarding training program is one of the most important aspects of its success. Bring your manager and department educator along for this CE presentation as we walk you through the ultimate guide for onboarding SPD techs and leaders!




  • Introduce onboarding in Sterile Processing and its critical role in the success of the department.
  • Identify roles leaders and preceptors play in developing and implementing an effective Sterile Processing onboarding program.
  • Outline the essential resources and processes that make an effective Sterile Processing onboarding program.
  • Detail key considerations for onboarding Sterile Processing leaders.

This course is approved to receive 1.0 CE from CBSPD and HSPA.

ON DEMAND: Small Business, Big Impact

Small Business, Big Impact: Conversations with Sterile Processing Technicians in Business

Conversations with Sterile Processing Technicians in Business


Interview 1: Jamie Terran and Selendra Brown
Topic: Starting a Content Sharing Platform and NonProfit organization

  • Discuss how to make an impact on your Community.
  • Understand how to step out of the box and do a thing you don’t know how to do.
  • Learn how to get support for education, even when you can’t afford it.

Interview 2: Jamie Terran and Dannie O. Smith
Topic: How Attending a Conference Can Launch a New Phase In Your Career

  • Learn how to use the skills you already have to improve your field.
  • Discuss how to become more involved in your local professional organizations.

Interview 3:  Jamie Terran and Melanie Perry
Topic: How To Start a Blog to Share Your Experiences and Build a Community

  • Learn how to start a blog to share your experiences and connect with people in your field with similar experiences.
  • Why it matters to have a community of people in your field.

Interview 4: Jamie Terran and Johanne Benoit
Topic: Balancing Entrepreneurship and Working as a Tech: Variety at Work

  • Discuss Sterile Processing Entrepreneurship in Dentistry.
  • Talk about the SP Hosted Clubhouse Community and the impact it makes.

Interview 5: Jamie Terran and Jhmeid Billingslea
Topic: Transitioning from Being a Technician to Working for a Company

  • Discuss how and why you might want to work for a company rather than a healthcare facility.
  • Discuss the challenges healthcare facilities commonly face, which consultants help to correct.

This course is approved to receive 1.25 CE from HSPA.

ON DEMAND: Flipping the Switch

Flipping the Switch

How to Navigate the Perils of Switching Products

We all have experiences in our professional and personal lives when we have had to navigate switching brands and products. Perhaps your manager announced they are changing the gloves you use in decontamination this week. Or your favorite sterilization wrap is no longer on contract with your facility, and now you have a decision to make. For some people, the idea of new and different is exciting. For others, change is always seen as a bad thing — even if there are good results from the change. This presentation will provide frontline users and department leaders insight into how to think, act, and react to change and prepare your team to manage the perils and potentials of switching products.




  • Discuss the common reasons brand & product changes happen in the healthcare setting.
  • Describe reactions staff and internal customers may have to product changes.
  • Discuss a roadmap for successfully executing product changes.

This course is approved to receive 1.0 CE from CBSPD and HSPA.

ON DEMAND: SP Foundation: Purposeful Professional Development

Purposeful Professional Development

Hope is not a strategy, but where do we start? It is time to create a professional foundation to help Sterile Processing technicians gain real traction in their professional development. This session will discuss how through intentional and purposeful planning, SP technicians will not only be able to reach their goals but have a clear understanding of why they want to achieve them. Get ready to discover how a professional foundation is pivotal to our industry’s success and our patients’ safety!

Presented By:
Sarah B. Cruz is a certified CSPDT, CRCST, CHL, and a #CSSNerd!

As a Quality Education Program Development Coordinator for Central Sterile, she creates and institutes Sterile Processing education programs. Through collaboration with leadership and goal-planning sessions with upper-level management, Sarah creates quality management systems and implements programs to onboard new employees. Develop competencies, create department culture, certify staff, develop LEAN process improvements, and apply industry standards of best practices.

As a Sterile Processing instructor for a local community college, she creates and instructs certification programs designed to help develop sound foundations that new technicians can use in their new Sterile Processing careers.

As the founder and President of PRETREAT CSS, Sarah provides career mentorship and professional development strategies. With objective-driven goal planning and creating real physical indicators of success, Sarah helps Sterile Processing professionals put the CSS in their SUCCESS. Sarah brings the industry to the frontline by speaking and writing and is ready to show the healthcare industry why Sterile Processing is the heart of the hospital!

This course is approved to receive 1.0 CE from CBSPD and HSPA.

ON DEMAND: Check Your Professional Blindspot

Check Your Professional Blindspot

Limiting Mindsets and the Other Stuff Holding You Back

Let’s be real. A lot of…”stuff” can hold us back. Even stuff we aren’t aware of. This presentation is going to be an exploration of common limiting mindsets that prevent personal and professional growth. Once we’ve recognized our limiting mindsets, that’s only the beginning. We then have the challenge of pushing past them. By the end, you’ll have the tools to help you take an introspective look at where you’re at as a professional right now and how you can actively achieve what’s next. Are you a stressed-out individual? Yeah, me too. So we’ll also talk about short and long-term ways to calm down. Deep breaths, ya’ll, this is going to be a fun one!

Presented By:
Lindsay Brown


I am a people person. I love making connections, sharing insights, and learning from others. I am the Vice President of Sales and Marketing for Beyond Clean. I’m a Certified Registered Central Service Technician (CRCST) and a Certified Flexible Endoscope Reprocessor (CFER) through CBSPD. I’ve been an active part of the sterile processing industry as a speaker at medical facilities and educational seminars around the United States and Canada. I have educated healthcare personnel on fundamental and progressive industry topics.

I contributed as a writer to the Certified Endoscope Reprocessing Technician manual through HSPA. I’ve fulfilled roles as Marketing Manager, Clinical Education Manager, and Senior Sales Representative. I am skilled in Food & Beverage, Sales, Medical Devices, Sales Operations, and Purchase Contracts. I hold a Bachelor of Science (BS) in Speech Communications from the College of St. Catherine.

I like coffee, being outside, and surrounding myself with people I can learn from. On a personal note, my three kids, husband, and birth doula business fill my cup the rest of the way.

This course is approved to receive 1.0 CE from CBSPD and HSPA.

ON DEMAND: The Positive Effects of Continuous Learning

The Positive Effects of Continuous Learning

When an individual activates learning continuously, especially towards their passions and legacy, this can lead to multiple positive effects on both their personal and professional life. Brooke will introduce various exercises to activate continuous learning, various learning paths, and the ways it can lead to greater self-fulfillment.


  • Discuss what continuous learning means.
  • Learn how to pursue continuous learning in your career.
  • Understand the relationship between continuous learning and greater self-fulfillment.

Presented By:
Brooke Elliott, Founder of BE Complete Coaching & Consulting 

A certified Mentor Coach, Executive Coach, and ICF-credentialed Associate Certified Coach who partners with motivated individuals and organizations to make meaningful changes, fine-tune strategies, and increase performance. She is a positive mindset and leadership development expert driven to empower others to activate their potential, continuously grow, and fully live and lead. Her practice is rooted in continuous growth, positive intelligence, strengths-based studies, research, and best practices. And focuses on the continual expansion of the mind that can be translated to internal and external growth and results.

Brooke has a successful track record in contract negotiations, operations, and talent discovery and development. She spent most of her career within the Supply Chain Services and sourcing function of a healthcare transformation organization, Premier, Inc. Over the last decade, Brooke was responsible for the business strategy and tactics for internship, emerging leader, and learning and development programs. She led initiatives to centralize talent discovery, train and develop staff, standardize work, and uncover operational efficiencies. She also enabled talent through facilitating educational activities, building role-specific curricula, and helped create a coaching and learning culture.

One of Brooke’s specialties is undergraduate career preparation, as she strongly believes in empowering younger generations to find and explore their “compass.” However, her clients range from undergraduate students to executives seeking a fresh perspective. She is known for her focus on values, people, strengths, strategy, continuous growth, and positive outcomes.

This course is approved to receive 1.0 CE from CBSPD and HSPA.

ON DEMAND: Growing Engaged Employees & Leaders

Growing Engaged Employees & Leaders

It’s no secret; Sterile Processing is experiencing the great job resignation. With so many frontline technicians hanging up their bouffant, many managers and leaders are left wondering, how do I retain and engage my remaining employees? This presentation will dive deep into how growing engagement in the workplace is vital to department success. It will identify the actionable steps both leaders and employees can take to increase employee engagement among staff and the department. You are not going to want to miss this engaging session!

Presented by:
Jardin Carlton, CSPM, CSPDT, CFER
Manager of Education and Quality Assurance
Strong Memorial Hospital


Jardin Carlton is the Education & Quality Assurance Manager at Strong Memorial Hospital. In his role, Jardin is responsible for training and providing staff with ongoing education opportunities. To be successful in his position, Jardin keeps up to date on current practices utilizing AAMI and AORN Standards, among other standard and regulation bodies. Jardin holds many industry certifications, including Certified Sterile Processing Manager. He is a proud member of the Beyond Clean Advisory Group, and he enjoys connecting with industry leaders and pushing the Sterile Processing industry forward!


  • How to set up an environment for growth-minded engaged employees.
  • How to remove fear, anxiety, and suppression from departmental culture.
  • Who the unofficial leaders are within your department and maximize their involvement.
  • How to create ongoing opportunities for department involvement that sustains engagement over time.

This course is approved to receive 1.0 CE from CBSPD and HSPA.

ON DEMAND: Microcredential Graduates Tell-All: Panel Discussion

Sterile Processing: Cross-Contamination microcredential

Do you want to enhance your professional competency but don’t know where to begin? How about joining your fellow Sterile Processing professionals in completing the first-ever Sterile Processing micro-credential? Join us and recent Sterile Processing Cross-Contamination Microcredential graduates for a tell-all panel discussion. Hear what our graduates have to say about this high-value educational endeavor and the tools for success. If you’ve already completed all the industry certifications you can and are wondering what’s next for you, this is the session for you!


  • Attendees will understand what is a microcredential.
  • Learn how completing coursework for a microcredential can help them improve their skills.
  • Attendees will gain valuable insights from their peers about the Sterile Processing Microcredential course.

This course is approved to receive 1.0 CE from CBSPD and HSPA.

ON DEMAND: Empowered

Empowered: Embracing Your Strengths

Embracing Your Strengths

How often do we lead with our strengths when we reflect on our abilities? More often than not, we focus on our weaknesses and how we are flawed. Join us as we become empowered to embrace our professional and personal strengths. Learn methods to identify your strengths and the actionable steps you can follow to welcome them in your professional and personal development. Are you ready to feel empowered?


  • Understand why it matters to know your strengths and how it impacts your career goals.
  • Identify your strengths and confidently share them with your colleagues, supervisors, and community.
  • Learn why self-promotion matters and how to promote yourself to help reach your goals effectively.

This course is approved to receive 1.0 CE from CBSPD and HSPA.

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ON DEMAND: Made to Order

Made to Order: An Inside Look At the Logistics Of Sterile Processing Products and Manufacturing

An Inside Look at the Logistics of Sterile Processing Products and Manufacturing

When the Discovery Channel released the first season of “How It’s Made?” over 20 years ago, few people knew how big of a hit the documentary-style film series would be. Showing how everyday items like bubble gum, car engines, and guitars would become. The show’s audience has been growing since its January 6th, 2001 debut.

Have you ever wondered what an episode of “How It’s Made?” would look like in your Sterile Processing department? Have you ever considered how the products you use in your department come to be and everything that’s entailed in getting them from the warehouse to the hospital dock? There’s more than meets the eye in the stories of supposedly simple things like peel pouches, sterilization tape, and load stickers. This presentation will give you an inside look into the world of product manufacturing and logistics.


  • Explore trends in the Medical Device Industry and how they are impacting healthcare.
  • Provide insight into product research, design, and manufacturing.
  • Describe the process and logistics of manufacturing medical devices.
  • Outline user experience impacted by manufacturing and logistics.

This course is approved to receive 1.0 CE from CBSPD and HSPA.

ON DEMAND: Take it to the Bank

Take it to the Back

The Value Technicians Bring To Their Team And The Money They Save Their Hospitals


  • Discuss the common assumptions behind value and roles in the hospital setting.
  • Describe how Sterile Processing Technicians can reduce costs, remove waste, and increase hospital profit.
  • Outline techniques for aligning culture and buy-in from technicians to focus on their own financial value.
  • Attendees will gain new strategies for advocating for themselves and fellow technicians based on their contributions.

This course is approved to receive 1.0 CE from CBSPD and HSPA.

ON DEMAND: Four Steps to Take Today To Achieve Professional Success

Four Steps to Take Today To Achieve Professional Success

Making time for professional development is incredibly challenging for most individuals. Many Sterile Processing Professionals are looking for the next step in their career. However, they don’t know what action to take. To achieve your goals, you need to know precisely what they are and plan to get there. This presentation will help you learn the steps to identify and achieve your goals! Attendees will learn how to develop a growth mindset which allows them to learn from limitations. They will learn a straightforward method to describe their professional visions and goals. Finally, attendees will learn to ask for and utilize professional feedback to achieve their goals.


  • Create a plan for professional growth based on your goals.
  • Describe your professional goals and vision.
  • Understand the importance of seeking out feedback and growth opportunities.
  • Learn the difference between a fixed and a growth mindset.

This course is approved to receive 1.0 CE from CBSPD and HSPA.

ON DEMAND: Making the Name Game Work For You

ON DEMAND: Making the Name Game Work For You: How to Navigate the World of Private Label

How to Navigate the World of Private Labels to Get What Your Sterile Processing Department Needs


  • Identify what private labeling is and how it is done in healthcare.
  • Discuss the common myths and misunderstandings of private labeling.
  • Outline private labels used in SPD and why it is important for healthcare professionals to advocate within their health systems.

This course is approved to receive 1.0 CE from CBSPD and HSPA.

ON DEMAND: Opinion vs. Fact – A Cross Company Educator Panel Discussion

Ask the Educator

A Cross Company Educator Panel Discussion with Healthmark Industries, Propper Manufacturing Company, and Key Surgical!

There is much to say about Sterile Processing and Operating Room industries, best practices, nuance(s), and how we perform our roles in “real life.” After reading through social media questions and answers, it became apparent that in the absence of an educator, answers given are often hearsay, an assumption, and sometimes blatantly wrong. As educators in the medical device world, we spend 100% of our days researching, confirming, and educating on the products you use every day. We want to make ourselves visible and available to YOU.




Ask the Educators! Objectives:

  • Discuss why evaluating fact vs. opinion and Experience vs. Education is essential.
  • Answer questions about best practices, nuance, and how both can be “right.”
  • Detail industry guidelines that answer live questions from participants.
  • Provide approachable answers and resources for sterile processing and operating room professionals.

This course is approved to receive 1.0 CE from CBSPD and HSPA.

ON DEMAND: Defending the Defenseless

Defending the Defenseless

What Every Veterinary Technician Should Know About Their Instrument Reprocessing Quality


Presented by Sarah B. Cruz of Pretreat CSS

Veterinary Technicians have an extensive list of responsibilities, including instrument reprocessing. This presentation will teach the fundamental skills to clean and sterilize instruments effectively. Allowing veterinary technicians to play a key role in infection prevention in their clinics.



  • Discuss the challenges of limited access to reprocessing training for veterinary technicians.
  • Describe how basic infection control principles can have dramatic impacts on quality outcomes.
  • Explain the need to empower veterinary technicians to become reprocessing subject matter experts.
  • Provide critical insights into “Go” – “No-Go” scenarios during the reprocessing workflow.

This course is approved to receive 1.0 CE from CBSPD and HSPA.

ON DEMAND: Rust, Tape & Other Frustrating Challenges to Dental Instrument Quality

Rust, Tape & Other Frustrating Challenges to Dental Instrument Quality

Dental staff face unique challenges in cleaning and sterilizing instruments due to having limited tools or knowledge. This presentation will review risk factors in instrument reprocessing and offer easily implemented solutions to prevent patient infections.


  • Discuss the quality standards for dental instrumentation.
  • Identify the quality components that impact the patient’s experience.
  • Explore the human and mechanical factors that can impact instrument quality.
  • Determine tools needed to ensure clean and sterile instrumentation.

This course is approved to receive 1.0 CE from CBSPD and HSPA.

ON DEMAND: More Than a Closet

On Demand: More Than a Closet: 10 Reasons Your Instrument Reprocessing Room is Center Stage in Dental Infection Control

10 Reasons Your Instrument Reprocessing Room is Center Stage in Dental Infection Control

Four walls, a ceiling, and a floor. Nothing earth-shattering…yet. Add in a few pieces of equipment, a processing sink, a couple of supplies, and a dental professional on a mission — and you get a room where infection control magic happens. Even if it’s actually more science than magic, what happens in your clinic’s reprocessing room is still a big deal. Every other service your team provides hinges on things going well in that small room off the main hallway. But why exactly is this room so important? This presentation will lay out ten reasons why what happens in your reprocessing space can make or break your dental practice.


In Partnership with BeyondClean

Co-presented by
Johanne Benoit BS, CHL, CRCST Strategic Content Manager for Beyond Clean
Jamie Terran BS, CCSVP, VP Marketing and Education Propper Manufacturing Company


  • Discuss the common challenges of dental clinics regarding the reprocessing space.
  • Attendees will be able to understand guidelines from regulatory agencies regarding layout and flow.
  • Attendees will be able to identify reasons why the reprocessing room is critical for effective infection control in the dental space.
  • Attendees with describe steps clinics can take to highlight the importance of this area.

This course is approved to receive 1.0 CE from SPD and FAGD/MAGD.

Learning Objectives

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Improved skills for building site to sell online courses successful, how to take that opportunity.


Improved skills for building site to sell online courses successful, how to take that opportunity.


Improved skills for building site to sell online courses successful, how to take that opportunity.


Improved skills for building site to sell online courses successful, how to take that opportunity.


Improved skills for building site to sell online courses successful, how to take that opportunity.


Improved skills for building site to sell online courses successful, how to take that opportunity.

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