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Latest Courses

ON DEMAND: Flipping the Switch

Flipping the Switch

How to Navigate the Perils of Switching Products

We all have experiences in our professional and personal lives when we have had to navigate switching brands and products. Perhaps your manager announced they are changing the gloves you use in decontamination this week. Or your favorite sterilization wrap is no longer on contract with your facility, and now you have a decision to make. For some people, the idea of new and different is exciting. For others, change is always seen as a bad thing — even if there are good results from the change. This presentation will provide frontline users and department leaders insight into how to think, act, and react to change and prepare your team to manage the perils and potentials of switching products.




  • Discuss the common reasons brand & product changes happen in the healthcare setting.
  • Describe reactions staff and internal customers may have to product changes.
  • Discuss a roadmap for successfully executing product changes.

This course is approved to receive 1.0 CE from CBSPD and HSPA (formerly IAHCSMM).

ON DEMAND: SP Foundation: Purposeful Professional Development

Purposeful Professional Development

Hope is not a strategy, but where do we start? It is time to create a professional foundation to help Sterile Processing technicians gain real traction in their professional development. This session will discuss how through intentional and purposeful planning, SP technicians will not only be able to reach their goals but have a clear understanding of why they want to achieve them. Get ready to discover how a professional foundation is pivotal to our industry’s success and our patients’ safety!

Presented By:
Sarah B. Cruz is a certified CSPDT, CRCST, CHL, and a #CSSNerd!

As a Quality Education Program Development Coordinator for Central Sterile, she creates and institutes Sterile Processing education programs. Through collaboration with leadership and goal planning sessions with upper-level management, Sarah creates quality management systems and implements programs to onboard new employees. Develop competencies, create department culture, certify staff, develop LEAN process improvements, and apply industry standards of best practices.

As a Sterile Processing instructor for a local community college, she creates and instructs certification programs designed to help develop sound foundations that new technicians can use in the new Sterile Processing careers.

As the founder and President of PRETREAT CSS, Sarah provides career mentorship and professional development strategies. With objective-driven goal planning and creating real physical indicators of success, Sarah helps Sterile Processing professionals put the CSS in their SUCCESS. Sarah brings the industry to the frontline by speaking and writing and is ready to show the healthcare industry why Sterile Processing is the heart of the hospital!

This course is approved to receive 1.0 CE from CBSPD and HSPA (formerly IAHCSMM).

ON DEMAND: Check Your Professional Blindspot

Check Your Professional Blindspot

Limiting Mindsets and the Other Stuff Holding You Back

Let’s be real. A lot of…”stuff” can hold us back. Even stuff we aren’t aware of. This presentation is going to be an exploration of common limiting mindsets that prevent personal and professional growth. Once we’ve recognized our limiting mindsets, that’s only the beginning. We then have the challenge of pushing past them. By the end, you’ll have the tools to help you take an introspective look at where you’re at as a professional right now and how you can actively achieve what’s next. Are you a stressed-out individual? Yeah, me too. So we’ll also talk about short and long-term ways to calm down. Deep breaths, ya’ll, this is going to be a fun one!

Presented By:
Lindsay Brown


I am a people person. I love making connections, sharing insights, and learning from others. I am the Vice President of Sales and Marketing for Beyond Clean. I’m a Certified Registered Central Service Technician (CRCST) and a Certified Flexible Endoscope Reprocessor (CFER) through CBSPD. I’ve been an active part of the sterile processing industry as a speaker at medical facilities and educational seminars around the United States and Canada. I have educated healthcare personnel on fundamental and progressive industry topics.

I contributed as a writer to the Certified Endoscope Reprocessing Technician manual through HSPA. I’ve fulfilled roles as Marketing Manager, Clinical Education Manager, and Senior Sales Representative. I am skilled in Food & Beverage, Sales, Medical Devices, Sales Operations, and Purchase Contracts. I hold a Bachelor of Science (BS) in Speech Communications from the College of St. Catherine.

I like coffee, being outside, and surrounding myself with people I can learn from. On a personal note, my three kids, husband, and birth doula business fill my cup the rest of the way.

This course is approved to receive 1.0 CE from CBSPD and HSPA (formerly IAHCSMM).

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