Privacy Policy

At Propper, we may use the information we collect to process orders, determine buying trends, and provide a more personalized experience on the site. Please read on for more details about our privacy policy.

When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and notify you of your order status.

For promotional features, we may ask for your name, address, and e-mail address so we can distribute promotional offerings, administer contests, and notify winners.

When shopping, we may personalize your shopping experience by using your purchase history to shape our recommendations about the merchandise that might be of interest to you. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the site, determine customer preferences and otherwise review product offerings and trends.

We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new products or services, and special offers we think you’ll find valuable.

When you place orders we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

Our website makes use of “Cookies”, which are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as personalized shopping and to store items in your shopping cart between visits. Most Web browsers automatically accept cookies.

Propper does not currently sell, trade, or rent your personal information to others. We may choose to do so in the future. Also, Propper may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to third-party vendors, but these statistics currently include no personally identifying information.

By using our Web site, you consent to the collection and use of this information as we have described above. If we decide to change our privacy policy, we will post our revised policy on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. By using our site, you also agree to our Terms of Use and Terms of Sale. Propper is not liable for any direct, indirect, special, consequential or other damages that may arise form any violation of this Policy.

Tell us what you think!
Propper welcomes your questions and comments about privacy. Please send them by e-mail to [email protected].

Latest Courses

Propper Academy Connects with Garrett Hollembeak on SPD Collaboration with Infection Preventionists

The Power of Partnership: How Infection Preventionists Support Sterile Processing (and vice-versa) for Safer Hospitals

JUNE 27, 2024 (1pm PT / 4pm ET)

Live Conversation with Garrett Hollembeak, ICRA, CER, CHL, CIS, CRCST

Garrett Hollembeak is a dedicated Infection Preventionist currently serving at Bon Secours Mercy Health – Fairfield Hospital. Prior to his role in infection control, Garrett worked as department manager, instrument coordinator, and front-line technician at Cincinnati Children’s Hospital’s Sterile Processing Department. He holds a Bachelor of Science from Brigham Young University – Idaho and multiple certifications, including Infection Control Risk Assessment (ICRA), Certified Endoscope Reprocessor (CER), Certified Healthcare Leader (CHL), Certified Instrument Specialist (CIS) and Certified Registered Central Service Technician (CRCST). Garrett’s commitment to patient safety is demonstrated through written publications and active involvement in the Transmission Control Advisory Group, which aims to advance infection prevention through educational resources and industry best practices.

Join us for an insightful discussion on the crucial partnership between Infection Preventionists (IP) and Sterile Processing and Distribution (SPD) in our upcoming program, “The Power of Partnership: How Infection Preventionists Support Sterile Processing (and vice-versa) for Safer Hospitals.

The collaboration between IP and SPD may seem intuitive, given their shared goal of minimizing patient infections. However, their distinct expertise and perspectives on the microbial world highlight the need for mutual learning and understanding. This session will explore how these two critical departments can navigate initial challenges and forge a strong alliance to enhance patient safety.


  • Identify the key roles and responsibilities of Infection Preventionists (IP) and Sterile Processing and Distribution (SPD) departments in reducing healthcare-associated infections (HAIs).
  • Describe the fundamental principles of infection prevention and sterilization processes, and explain how these principles are applied in hospital settings.
  • Assess the current level of collaboration within their own institutions, identifying strengths and areas for improvement in the IP-SPD partnership.
  • Develop a plan to enhance interdepartmental cooperation between IP and SPD, incorporating best practices and evidence-based strategies to reduce HAIs.

Propper Academy Connects with Sarah B. Cruz on Strategic Networking

Propper Academy Connects with Sarah B. Cruz on Strategic Networking

Maximizing Your Experience at the HSPA Annual Meeting

We will discuss strategic networking at the HSPA Annual Meeting and beyond. The formal education at the conference is valuable but the conversations with fellow technicians, suppliers, and other industry allies make the conference the best opportunity for professional growth each year!

Don’t miss this opportunity to connect, learn, and elevate your networking skills as a Sterile Processing Technician. Register now for an enriching experience at Propper Academy Connects.

ON DEMAND: What’s Wrong with this Picture? Identifying Common Mistakes in SPD

What's Wrong With This Picture? Identifying Common Mistakes in SPD

Discover the essentials of achieving excellence in Sterile Processing—a critical aspect of patient safety gaining increased attention from surveyors, healthcare administrators, and legislators nationwide. This presentation is an interactive exploration, challenging you to identify the top 20 commonly overlooked issues within the Sterile Processing Department. Join us to enhance your understanding of industry best practices and sharpen your analytical skills alongside Infection Preventionist peers. Uncover these key issues for improved operational efficiency and elevated standards in patient care.


  • Identify and recall the key industry best practices in Sterile Processing.
  • Explain the increasing importance of instrument reprocessing in healthcare facilities.
  • Propose solutions for enhancing operational efficiency in response to identified issues.
  • Analyze the implications of overlooked issues in Sterile Processing on survey reports and healthcare administration.
  • Develop a comprehensive plan for addressing and preventing commonly overlooked issues in Sterile Processing.

This course is approved to receive 1.0 CE from CBSPD and HSPA.

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