Privacy Policy

At Propper, we may use the information we collect to process orders, determine buying trends, and provide a more personalized experience on the site. Please read on for more details about our privacy policy.

When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and notify you of your order status.

For promotional features, we may ask for your name, address, and e-mail address so we can distribute promotional offerings, administer contests, and notify winners.

When shopping, we may personalize your shopping experience by using your purchase history to shape our recommendations about the merchandise that might be of interest to you. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the site, determine customer preferences and otherwise review product offerings and trends.

We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new products or services, and special offers we think you’ll find valuable.

When you place orders we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

Our website makes use of “Cookies”, which are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as personalized shopping and to store items in your shopping cart between visits. Most Web browsers automatically accept cookies.

Propper does not currently sell, trade, or rent your personal information to others. We may choose to do so in the future. Also, Propper may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to third-party vendors, but these statistics currently include no personally identifying information.

By using our Web site, you consent to the collection and use of this information as we have described above. If we decide to change our privacy policy, we will post our revised policy on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. By using our site, you also agree to our Terms of Use and Terms of Sale. Propper is not liable for any direct, indirect, special, consequential or other damages that may arise form any violation of this Policy.

Tell us what you think!
Propper welcomes your questions and comments about privacy. Please send them by e-mail to [email protected].

Latest Courses

ON DEMAND: Flipping the Switch

Flipping the Switch

How to Navigate the Perils of Switching Products

We all have experiences in our professional and personal lives when we have had to navigate switching brands and products. Perhaps your manager announced they are changing the gloves you use in decontamination this week. Or your favorite sterilization wrap is no longer on contract with your facility, and now you have a decision to make. For some people, the idea of new and different is exciting. For others, change is always seen as a bad thing — even if there are good results from the change. This presentation will provide frontline users and department leaders insight into how to think, act, and react to change and prepare your team to manage the perils and potentials of switching products.




  • Discuss the common reasons brand & product changes happen in the healthcare setting.
  • Describe reactions staff and internal customers may have to product changes.
  • Discuss a roadmap for successfully executing product changes.

This course is approved to receive 1.0 CE from CBSPD and HSPA (formerly IAHCSMM).

ON DEMAND: SP Foundation: Purposeful Professional Development

Purposeful Professional Development

Hope is not a strategy, but where do we start? It is time to create a professional foundation to help Sterile Processing technicians gain real traction in their professional development. This session will discuss how through intentional and purposeful planning, SP technicians will not only be able to reach their goals but have a clear understanding of why they want to achieve them. Get ready to discover how a professional foundation is pivotal to our industry’s success and our patients’ safety!

Presented By:
Sarah B. Cruz is a certified CSPDT, CRCST, CHL, and a #CSSNerd!

As a Quality Education Program Development Coordinator for Central Sterile, she creates and institutes Sterile Processing education programs. Through collaboration with leadership and goal planning sessions with upper-level management, Sarah creates quality management systems and implements programs to onboard new employees. Develop competencies, create department culture, certify staff, develop LEAN process improvements, and apply industry standards of best practices.

As a Sterile Processing instructor for a local community college, she creates and instructs certification programs designed to help develop sound foundations that new technicians can use in the new Sterile Processing careers.

As the founder and President of PRETREAT CSS, Sarah provides career mentorship and professional development strategies. With objective-driven goal planning and creating real physical indicators of success, Sarah helps Sterile Processing professionals put the CSS in their SUCCESS. Sarah brings the industry to the frontline by speaking and writing and is ready to show the healthcare industry why Sterile Processing is the heart of the hospital!

This course is approved to receive 1.0 CE from CBSPD and HSPA (formerly IAHCSMM).

ON DEMAND: Check Your Professional Blindspot

Check Your Professional Blindspot

Limiting Mindsets and the Other Stuff Holding You Back

Let’s be real. A lot of…”stuff” can hold us back. Even stuff we aren’t aware of. This presentation is going to be an exploration of common limiting mindsets that prevent personal and professional growth. Once we’ve recognized our limiting mindsets, that’s only the beginning. We then have the challenge of pushing past them. By the end, you’ll have the tools to help you take an introspective look at where you’re at as a professional right now and how you can actively achieve what’s next. Are you a stressed-out individual? Yeah, me too. So we’ll also talk about short and long-term ways to calm down. Deep breaths, ya’ll, this is going to be a fun one!

Presented By:
Lindsay Brown


I am a people person. I love making connections, sharing insights, and learning from others. I am the Vice President of Sales and Marketing for Beyond Clean. I’m a Certified Registered Central Service Technician (CRCST) and a Certified Flexible Endoscope Reprocessor (CFER) through CBSPD. I’ve been an active part of the sterile processing industry as a speaker at medical facilities and educational seminars around the United States and Canada. I have educated healthcare personnel on fundamental and progressive industry topics.

I contributed as a writer to the Certified Endoscope Reprocessing Technician manual through HSPA. I’ve fulfilled roles as Marketing Manager, Clinical Education Manager, and Senior Sales Representative. I am skilled in Food & Beverage, Sales, Medical Devices, Sales Operations, and Purchase Contracts. I hold a Bachelor of Science (BS) in Speech Communications from the College of St. Catherine.

I like coffee, being outside, and surrounding myself with people I can learn from. On a personal note, my three kids, husband, and birth doula business fill my cup the rest of the way.

This course is approved to receive 1.0 CE from CBSPD and HSPA (formerly IAHCSMM).

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