Privacy Policy

At Propper, we may use the information we collect to process orders, determine buying trends, and provide a more personalized experience on the site. Please read on for more details about our privacy policy.

When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and notify you of your order status.

For promotional features, we may ask for your name, address, and e-mail address so we can distribute promotional offerings, administer contests, and notify winners.

When shopping, we may personalize your shopping experience by using your purchase history to shape our recommendations about the merchandise that might be of interest to you. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the site, determine customer preferences and otherwise review product offerings and trends.

We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new products or services, and special offers we think you’ll find valuable.

When you place orders we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

Our website makes use of “Cookies”, which are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as personalized shopping and to store items in your shopping cart between visits. Most Web browsers automatically accept cookies.

Propper does not currently sell, trade, or rent your personal information to others. We may choose to do so in the future. Also, Propper may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to third-party vendors, but these statistics currently include no personally identifying information.

By using our Web site, you consent to the collection and use of this information as we have described above. If we decide to change our privacy policy, we will post our revised policy on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. By using our site, you also agree to our Terms of Use and Terms of Sale. Propper is not liable for any direct, indirect, special, consequential or other damages that may arise form any violation of this Policy.

Tell us what you think!
Propper welcomes your questions and comments about privacy. Please send them by e-mail to [email protected].

Latest Courses

LIVE WEBINAR: What’s Wrong With This Picture? Identifying Common Mistakes in SPD

What's Wrong With This Picture? Identifying Common Mistakes in SPD

LIVE WEBINAR: January 31, 2024, 11am PT | 2pm ET


Discover the essentials of achieving excellence in Sterile Processing—a critical aspect of patient safety gaining increased attention from surveyors, healthcare administrators, and legislators nationwide. This presentation is an interactive exploration, challenging you to identify the top 20 commonly overlooked issues within the Sterile Processing Department. Join us to enhance your understanding of industry best practices and sharpen your analytical skills alongside Infection Preventionist peers. Uncover these key issues for improved operational efficiency and elevated standards in patient care.




  • Identify and recall the key industry best practices in Sterile Processing.
  • Explain the increasing importance of instrument reprocessing in healthcare facilities.
  • Propose solutions for enhancing operational efficiency in response to identified issues.
  • Analyze the implications of overlooked issues in Sterile Processing on survey reports and healthcare administration.
  • Develop a comprehensive plan for addressing and preventing commonly overlooked issues in Sterile Processing.

This course is approved to receive 1.0 CE from CBSPD and HSPA.

ON DEMAND: But Is It Really Clean? Challenging the Status Quo For How Our Industry Approaches Process Monitoring

But Is It Really Clean? Decontamination, Processing Monitoring and Verification


If it’s not clean, it can’t be sterile…right? Even though this industry mantra is widely shared and discussed, there is an aspect of the discussion that is ripe for further consideration. While the industry has been rapidly moving toward more and more adoption of monitoring every sterilization load with a biological indicator (BI), the same cannot be said of process monitoring for our mechanical washers and disinfectors. While daily monitoring of mechanical washers with process challenge devices (PCDs) is common practice in Sterile Processing departments, what happens when a failure is detected? What should happen? And why are we not testing every washer load the way we test our steam sterilization loads? This presentation hopes to provide a catalyst for this important industry conversation.



  • Discuss the purpose and requirements of processing monitoring for mechanical washers and disinfectors.
  • Compare the process monitoring practices of biological indicators (BIs) and cleaning PCDs.
  • Outline how the current industry conversations intersect around questions of cleaning, monitoring, and failure responses.
  • Describe steps users can take to build robust quality monitoring processes into their decontamination workflow, training, and competencies.

This course is approved to receive 1.0 CE from CBSPD and HSPA.

ON DEMAND: 2022 – Small Business, Big Impact: Panel Discussion

ON DEMAND: Small Business, Big Impact: Panel Discussion

Small Business, Big Impact: Sterile Processing Entrepreneurship


The hustle and bustle of the Sterile Processing department is the sound of patient safety. What happens when we bring the noise to the outside of the department walls? Join us as we shine a light on entrepreneurship in the Sterile Processing space. This dynamic speaker’s panel hosted by Sarah B. Cruz of PRETREAT will discuss how they are carrying the patient safety message in their businesses and what inspired them to do so. These frontline and tenure SP professionals opted to take their 9 to 5 shifts and add more hours to their passions. All major companies have started from somewhere. Come take a look at this wave of Sterile Processing business owners as the make take their small businesses to make a big impact on our industry.


Angie Baez #Say-it-loud
Chanté Brown Instrumental Sterile Processing Institute
Karen Cherry The Cherry Foundation
Deannard Esnard The Process

  • Discuss the impact entrepreneurship has on engagement in Sterile Processing.
  • Evaluate the different leadership styles in small business ownership.
  • Examine the impact Sterile Processing entrepreneurship has on career paths.
  • Demonstrate the importance of professional development in Sterile Processing.
  • Learn some of the different types of small businesses (brick & mortar, digital marketing, non-profit).

This course is approved to receive 1.0 CE from CBSPD and HSPA.

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